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Mediator portal
Case manager panel
Running your panel
How the Case Manager panel fits with Scale
Reading your dashboard
Finding a case on the panel
How to book a case on behalf of a mediator
Tracking what's been invoiced
Your panel of mediators
How to add a new mediator to the panel
How your case manager fee is calculated
Tracking inquiries
How to create an inquiry
How to put a mediation date on hold
Reading a mediator's calendar
How to open up a mediation date
Sharing a mediator's booking page
How to send a booking link to counsel
Which emails your panel sends
How to customise the panel's email templates
The all-parties email
Mediation agreements and signatures
Your account settings
Being a mediator
Your first case, start to finish
How to connect Zoom, Stripe and your calendar
How to set your rates
Your booking link
How your schedule works
What's on your dashboard
Working with your cases
Inside a case
How to add a party to a case
How to reschedule or cancel a case
How to resend an onboarding reminder or Zoom link
Billing
How to create an additional invoice
How to mark an invoice as paid
Analytics
Inquiries
Your CRM
Your profile and settings
For attorneys and parties
What happens after your mediation is booked
How to complete your onboarding form
How to upload your mediation brief
How to pay your invoice
How to join your mediation
Information
Every email the platform sends
Reminders
Meeting links
Rates, fees and splits
Terms
Welcome to Scale Mediation Knowledge Base
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Running your panel
For case managers running several mediators
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Being a mediator
Your cases, calendar, invoices and contacts
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For attorneys and parties
What you receive and what you need to do
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Information
Every email, reminder, meeting link and fee
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